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Release - July 2026

🗒Summary

This release introduces several new features aimed at improving account management, customer remapping and reporting, and affiliate operations.

Affiliate Managers can now recover and reset their passwords through the new Manager Password Recovery feature, reducing the need for administrator intervention. We've also strengthened account management by requiring new Affiliate Manager accounts to use a unique email address.

We've expanded Customer Rules to support automated customer remapping, allowing qualifying customers to be reassigned to a different affiliate when rule conditions are met. This provides greater flexibility when managing customer ownership and affiliate relationships.

In addition, customer reporting has been enhanced with support for Customer Device Type. The Customer Report and Customer Earnings Report now support filtering and grouping by registration device type, enabling deeper analysis of customer acquisition and performance across desktop, mobile, and tablet registrations.


🚀New Feature

Affiliate Manager Password Reset
This release introduces a self-service password recovery feature for Affiliate Managers, allowing users to securely reset their passwords without administrator assistance. This needs to be enabled on your system by contacting MyAffiliates Support team. 

Step-By-Step Guide

  1. On the login screen, the Affiliate Manager now has an option to click ‘Forgot Password?’ 

  1. Once clicked they need to enter the username and complete the reCAPTCHA ("I'm not a robot" checkbox).

  1. They submit the form and a success message is shown.

Note: The same success message is shown regardless of whether the username exists or manager is eligible for password recovery. This is intentional for security, so an attacker cannot probe which usernames are valid admin accounts. Even if when users enter emojis as part of username which is not allowed, we still show the success message for the same reason.

  1. If the username is valid and eligible, an email is sent containing a unique reset link.
  2. At this point the reset link is sent via email. Once the Manager clicks the link, a form pops up to enter the new password, this is considering that the link did not expire. 
    Note: The password reset link is only valid for 30 minutes if the password is not reset in this timeframe the manager will see an "invalid or expired link" page with a link back to the Forgot Password page to request a new one.

  1. Once a new password is entered, click Submit. 
  2. A successful message will be shown and a confirmation email that the password was reset is sent to the affiliate manager. 
  3. All existing sessions will be invalidated and the user will need to log in again. 

Automated Customer Rules
If the Automated Customer Rules feature is enabled on your environment, it now supports remapping qualifying customers to a different affiliate, in addition to the existing functionality of changing their deal.
Previously, Customer Change Rules could only move customers to a different deal based on their registration date. With this enhancement, qualifying customers can now be reassigned to a completely different affiliate when the configured rule conditions are met.
Note: If the Automated Remap Customer Rules feature is not available on your environment and you would like to use it, please contact our Support team to discuss enabling it for your program.

For a full description of how Customer Rules work, check out this article – Customer Rules


Customer Device Reporting
Following the introduction of Customer Device Type in the previous release, Affiliate Managers can now report on this information within the Customer Report and Customer Earnings Report.

Where Customer Device Type is enabled and populated through customer registration data, both reports now support filtering and grouping by the customer's registration device (Desktop, Mobile, or Tablet), providing greater insight into customer acquisition and performance across devices.


✨Improvements
Unique Email Addresses for Affiliate Managers

Affiliate Manager accounts must now be created with a unique email address, preventing the same email from being used across multiple manager accounts.

This validation applies to all newly created manager accounts. Existing accounts that currently share the same email address will continue to function as normal and will not be required to update their email addresses.

Note: This enhancement is enabled automatically for new systems but existing systems will need to reach out to support to get this feature enabled for them.
 

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