The Payment Readiness Report is used before requesting the closing of a pay period. It checks whether the program is ready for the End-of-Month process and identifies any issues that need to be resolved before the period can be finalised.For more information on the importance of closing a pay period, see What is Closing the Month and Why is it Important?
The report can be accessed from:Reporting > Financial > Payment Readiness Report
The report will display four checks showing whether there are any issues that could prevent the pay period from being closed.
Any Failed Checks, highlighted in red, need to be addressed before the payment process can proceed.
Common reasons for a failed check include:
Once all failed checks have been resolved and the report is ready, a ticket can be opened with the MyAffiliates Support team to start the end-of-month process on our side.
Note: If customer data is missing, incomplete or currently being investigated with the MyAffiliates Support team, the pay period should not be closed until the issue has been resolved.
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