If an affiliate opts out of receiving email - what happens to the password reset email?

by Ralitsa Petkova

Last updated: 10-Jun-2026

If an affiliate unsubscribes from the operator's promotional mailing list, they will no longer receive marketing communications such as newsletters and promotional updates.

System Behaviour
Unsubscribing from emails does not affect essential account-related communications.
Affiliates will continue to receive system-generated emails, including:

• Password reset emails
• Username retrieval emails
• Other account-related notifications required for the operation of the affiliate account

Note: System-generated emails are classified as transactional emails and are not affected by an affiliate's marketing email preferences or unsubscribe settings.