New fees cannot be created directly by clients through the BackOffice. If you would like to introduce a new fee to your affiliate program, please get in touch with the MyAffiliates Support Team through SupportBench, and our team will assist with the setup.
Information Required
To help us configure the fee correctly, please include the following details when submitting your request:
Fee Name: The internal name of the fee.
Friendly Title: The name displayed to affiliates, if applicable.
Description: A brief explanation of the fee (optional).
Effective Start Date: The date from which the fee should apply. This must fall within an open pay period.
Default Fee Rate: The default rate to be applied, provided in decimal format (e.g. 0.10 for 10%).
Additional Requirements: Any specific conditions or rules that should determine which affiliates the fee applies to.
Once we receive the required information, our Support Team will review the request and assist with configuring the fee.
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