How to change the email of an affiliate?

by Ralitsa Petkova

Last updated: 01-Jun-2026

Affiliates can usually update their own email address directly from their Front-End account. This change typically requires Manager approval before it is applied.
In cases where there is a valid reason, an Affiliate Manager may update an affiliate’s email address on their behalf, provided they have the necessary BackOffice permissions.

This can be done by navigating to:
Affiliate Dashboard → Profile → Account Profile

The email address can be updated under the Account Details section.

Note: Since the email address is used for system notifications such as username recovery and password reset, any changes should be made carefully to ensure the affiliate continues to receive important account-related communications.