How Does the Affiliate Payment Process Work?

by Zack Cilia

Last updated: 24-Sep-2026

At the end of a pay period, which is typically monthly, the client must instruct MyAffiliates to process the affiliate commissions and payments for that period. Closing the pay period should be maintained and kept up to date, see What is Closing the Month and Why is it Important?

Before requesting the payment process, it is essential that all deals are approved and that the client has reviewed the activity data to ensure there are no missing or incorrect figures or periods with missing data.

For information on approving deals, see How Can I Review and Approve Deal Changes?

Payment Process
The payment process consists of the following steps:
1. Review the Data and Approve All Deals
Before requesting the payment process, the client should carefully review the activity data for the relevant pay period and confirm that:

• All expected activity data has been received.
• There are no missing days or periods of data.
• Affiliate statistics and figures appear correct.
• All required deals have been approved.

This review is important because once the payment process has been completed, changes to the closed pay period are restricted.

2. Run the Payment Readiness Report

For instructions on how this is done, see Payment Readiness Report. 

3. Request the Payment Process
Once all checks have been completed and the Payment Readiness Report returns no Failed Checks, the client can request that MyAffiliates generate the payments / close the month.
The request should be submitted through the MyAffiliates SupportBench support system by opening a support ticket.

4. Commission Earned Transactions Are Generated
MyAffiliates will process the relevant data and calculate the commission earned by each affiliate for the pay period.
A Commission Earned transaction is generated for affiliates with qualifying activity during the period.
For internal reference, these transactions can be viewed under:
Operations > Finance > Affiliate Transactions

Choose the Pay Period and Set Transaction Type to Commission Earned to filter the results.

5. Payment Issued Transactions Are Generated
Once the commission calculations have been completed, MyAffiliates will generate Payment Issued transactions for affiliates who meet the payment eligibility requirements.
Unlike Commission Earned transactions, a Payment Issued transaction will not necessarily be generated for every affiliate.
An affiliate must meet all applicable payment requirements, including:

• Payment Eligibility is set to Always Pay or Eligible according to threshold.
• The affiliate has provided valid payment details.
• The affiliate has reached the minimum payment amount defined for their selected payment method.

6. Mark Payments as Visible After Payment Is Made
Once the operator has paid the affiliates outside of MyAffiliates, such as by bank transfer or Neteller, the corresponding Payment Issued transactions should be set to Visible = Yes.
Payment Issued transactions can be updated either individually or in bulk.

At Affiliate Level:
Admin > Affiliate Summary Page > Finances and Transactions > Transactions

In Bulk:
Operations > Finance > Affiliate Transactions

1. Set the Pay Period Date, Transaction Type to Payment Issued and Run Report.

2. Select the transactions that have been paid.
3. Click Update Selected Transactions

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4. Choose what you need to update - Status, Select Set Visibility to Yes and Lock Transaction.

5. Click Bulk Update.

Important: Changes After the Payment Process

• Once the payment process has been completed and the pay period has been closed, activity data changes are no longer permitted.
• If changes are required after the period has been closed, a formal request must be submitted to MyAffiliates Support to reopen the relevant payment period. Additional billing hours may apply for reopening and reprocessing the period.

Can the Payment Process Be Automated?
The payment process can be automated in certain environments. However, automation is only recommended where the client's data transfer process is consistent and reliable, with no missing or delayed data imports.
Where data is regularly missing or requires manual verification, the payment process should remain a controlled process with the necessary checks performed before the pay period is closed.