Once a pay period is closed, it is not advisable to introduce new data if payments have already been issued for this payperiod. While this is technically possible to do, it generally leads to affiliates seeing stats that are different from what was originally displayed. It is also very likely that the commission amounts originally reported and issued will change. These can equally increase as well as decrease, depending on the player activity to be imported for that closed past period.
In order to import the missing players’ data for the past closed pay periods, MyAffiliates needs to reopen payments for the pay period, and this is typically a billable task. The original transaction IDs and all reported amounts will change after re-processing and closing the pay period again. This needs to be well communicated to the financial team and affiliates that the operator manages.
If a pay period is not closed for payments, player activity can be imported without issue. The system automatically processes only the current month's data, so once historical data is uploaded to the FTP, MyAffiliates must be notified to manually reprocess it and reflect the older statistics in the system.
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