In order to access MyAffiliates Back Office system, every manager needs the following:
Each existing client system has a designated main Administrator, an internally appointed account holder responsible for system management. This Back Office administrator has elevated permissions that allow them to create, manage, and deactivate other manager accounts.
New managers joining the organisation should first check internally with the main Administrator to confirm their access requirements and ensure their accounts are set up correctly.
The main Administrator should create the necessary new manager account and ensure access credentials are shared securely. MyAffiliates system will not send an email notification on manager account creation. No email notifications are sent with temporary password access or manager password reset.
The main system Administrator should also be contacted for any 2FA access issues or reset requests.
In cases of disputes over the main Administrator account ownership, MyAffiliates support may be contacted, with proof of system ownership rights.
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